At momlyus.com, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help with our hassle-free return policy.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Warranty

We offer a 1-year warranty on all eligible products. If you encounter any issues with your product within this warranty period, please contact us at [email protected] for assistance. Our team will guide you through the warranty process and provide necessary support to address any problems.

4. Exceptions

Certain types of items are not eligible for return, such as perishable goods, personalized items, and gift cards. Additionally, we cannot accept returns on items that have been used, damaged after receipt, or are not in their original condition and packaging.

5. Contact Us

If you have any questions about our return policy, or if you need assistance with a return, please contact us at [email protected]. Our dedicated customer support team is ready to assist you and ensure that your shopping experience with us is smooth and satisfactory.

Email Use with Video

For added convenience, if you encounter any problems with your product, you can reach out to us via email at [email protected]. In case the issue requires further clarification, you can send us a video demonstrating the problem. This will help us better understand the issue and provide you with the most efficient support possible.

Thank you for choosing momlyus.com. We appreciate your trust in us, and we’re committed to providing you with high-quality products and excellent customer service.